language TrainerTalent Acquisition Solutions

Offer description
Negotiable Permanent contract Full Time
Qualifications
• College-level applicants are encouraged to apply.
• Relevant experience is not required, but experience as an ESL teacher or teaching
• English in the academe is an advantage
• No call center experience required
• Computer-literate with PPT, Word, Excel, Outlook, etc.
• Strong presentation skills.
• Solid research and instructional skills.
• Excellent English Communication Skills.
• ESL teachers are encouraged to apply.
• Virtual assistants are encouraged to apply.
• Job Description
• Conduct Language Skills Support Training, Accent Neutralization Training, and
• other language training programs as developed, as part of New Hire training
• programs specific to different programs.
• Create, Enhance, and Facilitate additional training courses or programs related to
• the Company's University for the ongoing development and support of our
• existing employees. These training programs focus on leadership competencies
• and specific tools that will help develop future and current leaders in the
• organization.
• Evaluate language usage of designated employees requiring extensive support.
• Create and implement action plans in order to provide ongoing and supplemental
• language training to employees requiring additional training.
• Plan, organize and deliver specific language support activities to improve English
• communication skills.
• Participate in programmed voice assessments for the evaluation of incoming
• Trainee Candidates.
• Coordinate with the Operations departments and the Leadership Development
• Supervisor or Manager to provide language support as needed.
• Maintain close coordination with Operations management to ensure the correct
• and constant use of the English language on the call floor.
• Support Language incentive programs and coordinate project-specific language
• incentive activities to achieve better implementation of English language skills.
• Inform management of English usage training progress.
• Knowledge, understanding, and compliance with all applicable Federal and Local
• laws and regulations relating to job duties.
• Knowledge, understanding, and compliance with Company policies and
• procedures.
• Follow up in a timely manner to ensure customer satisfaction.
• Provide feedback to management concerning possible problems or areas of
• improvement as well as the performance of the team.
• Make recommendations to implement improved processes.
• Perform other duties as assigned by management.
Requirements
Minimum education level: Vocational
Knowledge: Teaching
Availability to travel: Yes
Availability of change of residence: Yes
More than 30 days ago
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