As a Kids Club Attendant, you will be responsible for leading and directing children through supervised recreational activities in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
What will I be doing?
As a Kids Club Attendant, you will be responsible for greeting guests immediately with a sincere and friendly welcome.
Follow pre-opening, opening, closing and post-closing operational procedures at the Kids Club
Welcome families and register children at the Kids Club, handling reservations and payments, up-selling the Kids Club services and performing related administrative duties.
Organize and accompany children activities according to the Kids Club concept, always providing safe care and a personalized and intuitive service.
Handling kids club consumables and merchandising stock, managing available material
Coordinate in-room entertainment game rental with Concierge
Assist with creating the Kids Club stories and preparing tailor made experiences for Kids
Assist on organizing kids experiences with other departments
Assist on coordinating child amenities and Kids Club gifts
Using CRM tool, observing young guests' special requests and preferences
Request the Kids Club cleaning or maintenance when necessary
What are we looking for?
A Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Atleast Associate Degree or College Diploma or equivalent required
Must maintain a neat, clean and well-groomed appearance
Intermediate English language skills
Basic computer knowledge
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous customer service experience
Have experience in the same capacity in a 5 star hotel setting
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton
What will I be doing?
As a Kids Club Attendant, you will be responsible for greeting guests immediately with a sincere and friendly welcome.
Follow pre-opening, opening, closing and post-closing operational procedures at the Kids Club
Welcome families and register children at the Kids Club, handling reservations and payments, up-selling the Kids Club services and performing related administrative duties.
Organize and accompany children activities according to the Kids Club concept, always providing safe care and a personalized and intuitive service.
Handling kids club consumables and merchandising stock, managing available material
Coordinate in-room entertainment game rental with Concierge
Assist with creating the Kids Club stories and preparing tailor made experiences for Kids
Assist on organizing kids experiences with other departments
Assist on coordinating child amenities and Kids Club gifts
Using CRM tool, observing young guests' special requests and preferences
Request the Kids Club cleaning or maintenance when necessary
What are we looking for?
A Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Atleast Associate Degree or College Diploma or equivalent required
Must maintain a neat, clean and well-groomed appearance
Intermediate English language skills
Basic computer knowledge
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous customer service experience
Have experience in the same capacity in a 5 star hotel setting
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton
Other Info
Pampanga
Permanent
Full-time
Permanent
Full-time
Submit profile
Hilton
About the company
Hilton jobs
Clark, Central Luzon
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