join our technical account! | Concentrix j centre mall cebuConcentrix CVG Philippines, Inc.

Job Description:
 
You are taking the next step to joining a company that is fanatical about their staff and clients. An organization that is tenacious in the pursuit of excellence and of high-quality service. You are joining a team that is not afraid to be bold and disruptive in the marketplace.
 
It’s time to shake things up! Join Concentrix as a Technical Support Representative!
 
As a Technical Support Representative, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-based tools and applications for customer management and servicing
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
At least high school graduate
Experience of at least six months in the BPO industry are preferred
Excellent English communication skills
Working knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Representative:
Paid training
Benefits after 6 months
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives

No Experience
High School graduates are welcome