join our team as Customer support specialist - t58NeksJob Philippines

Offer description
₱ 17,000.00 (monthly) Permanent contract Full Time
What we need for the role:
- Atleast Senior High School Graduate
- With atleast 6 months Call Center Experience
- Good to Excellent Communication Skills
- Willing to work on site
- Willing to work fulltime
- Willing to start immediately
Your Responsibilities:
- Manage several incoming and outgoing calls efficiently.
- Follow communication "scripts" when handling different topics
- Determine the needs of the consumer, make information clear, analyze each problem, and offer remedies or alternatives.
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Maintain clear records of every conversation in our call center database.
- Attend educational courses frequently to raise knowledge and performance standards
meet one's own or one's team's qualitative and quantitative goals
What we have to offer:
- Competitive Salary
- Exciting Performance Bonuses & Account Specific - Allowances
- Career Advancement Opportunities
- Promote Within the Company
- Comprehensive Healthcare Benefits
Requirements
Minimum education level: Senior high school
1 year of experience
Language(s): English
Knowledge: Customer service, Communication and persuasion
12 minutes ago
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