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QUALIFICATIONS:
Accepts Highschool Graduate or College Undergraduate
With or without call center experience
Motivated to Work
Strong Commitment
Good communication skills
Trainable
DUTIES & RESPONSIBILITIES
This is a general customer service position which varies from telco services, retail services to product activations.
Talk to customers over the phone to resolve their questions or concerns
Accurately document and update customer records in the computer system
Upsell products or services to customers, if appropriate
Escalate customer complaints and/or calls to your manager when necessary
Cebu Site: 4th Floor Skyrise Building 1 IT Park, Apas Cebu City Philippines
For more information about Alorica, visit our website: http://www.alorica.com
Other Info
High School graduates are welcome
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Alorica Philippines
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