job hiring!!! Customer Service Representative for travel account - earn up to 20k / fairview terraces site t24NeksJob Philippines

Offer description
₱ 20,000.00 (monthly) Permanent contract Full Time
Essential Duties & Responsibilities
- Answers and initiates a variety of real-time inbound and/or outbound voice and/or non-voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information using the highest quality customer service standards.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions.
- Follow up in a timely manner to ensure customer satisfaction and to maintain optimum service levels and customer relations.
- Understand all programs, systems, and procedures necessary to perform job effectively.
- Where applicable, communicate with customer to resolve any account questions or inquiries.
- Communicate feedback and progress to management.
Qualifications:
At least 18 years of age
Applicants should be Filipino citizens or hold relevant residence status
Good communication and computer navigation skills
Willing to work on Shifting schedules/Holidays/Weekends
Willing to work Full Time
Willing to start immediately
Amenable to work onsite
Perks!
Competitive Salary
Specific Allowances
Exciting Performance Bonuses & Account
Career Advancement Opportunities
Comprehensive Healthcare Benefit
Requirements
Minimum education level: Bachelor ́s Degree
Availability to travel: Yes
Availability of change of residence: Yes
8 minutes ago
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