Job Description Details: Who we are For 30+ years, Stefanini has been helping mid, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Ou Job Description Details: Who we are For 30+ years, Stefanini has been helping mid, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Why we are different Brazilian and privately owned company Agility, flexibility, and innovation are in our DNA Flat organizational structure which enables faster communication and decision making Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: Job Description: JAMF Administrator Support including Server Management and Upgrades (On-Prem). Hands-on experience in both On-Prem and On-Cloud Jamf instances. Management of macOS upgrades via Scripting/imaging. Application packaging and deployment. Patch management. Replication of Distribution Points. Reporting with custom queries. Advanced understanding of Patch Management and Policy creation/implementation. Custom Mac policies as per the client"s requirement. Knowledge of VPN apps management and deployment via customized policies and injected server details. Knowledge of security software management and deployment via customized policies. MS intune/Conditional Access integration. Advanced understanding of Configuration profiles, like PPPC, custom profiles of security apps, enterprise Wi-Fi etc. Knowledge of bash scripting. Extensive experience on macOS and iOS devices. Management and implementation of Apple Business Manager (DEP/VPP). Automated Device Enrollment process. Extension Attributes, Pre-stage enrollment process. Smart groups with custom queries and Static groups. Will be a plus if knows about Jamf Connect and Jamf Protect implementation and management. Job Requirements Details: Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time zones, multi-national interaction. Experienced in troubleshooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Assist with managing the client computing environment, including design, implementation, customization, and build processes.
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