IVR Developer - Night ShiftTalentium
Workplace: Pasig
Salary: Apply
Work form: Full time
Posting Date: 09/11/2025
Deadline: 22/10/2020
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Description
Job Description:
• IVR app development Experience on Genesys GVP (3+ years) using Nuance Speech Server, Nuance Dialog modules.
• Hands on experience on building IVR on composer and IRD
• Should have worked on Natural language IVR building and experience of building nextgen IVR
• Strong hands on skills like Java/JavaScript/Web services
• 4+ years professional knowledge and experience in the design, configuration and implementation of Genesys 8. x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat
• Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys Workspace, Call Recording, VoIP technology, and CRM and IVR solutions
• Solid analytical skills, problem determination, and resolution recovery processes
• Ability to interface and cultivate excellent working relationships with technology teams, business analysts, and vendors
• Bachelor degree with an emphasis on IS/IT or a minimum of 6 years of progressively responsible positions in contact center software, telecom and network technology
Preferred skills:
• Possess current Genesys certifications
• Genesys Composer certification
• Experience integrating Genesys with third party applications including but not limited to Salesforce.
Education Qualification:
Bachelor's degree or foreign equivalent required from an accredited institution
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 4
Availability for travel: No
Availability for change of residence: No
Job Description:
• IVR app development Experience on Genesys GVP (3+ years) using Nuance Speech Server, Nuance Dialog modules.
• Hands on experience on building IVR on composer and IRD
• Should have worked on Natural language IVR building and experience of building nextgen IVR
• Strong hands on skills like Java/JavaScript/Web services
• 4+ years professional knowledge and experience in the design, configuration and implementation of Genesys 8. x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat
• Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys Workspace, Call Recording, VoIP technology, and CRM and IVR solutions
• Solid analytical skills, problem determination, and resolution recovery processes
• Ability to interface and cultivate excellent working relationships with technology teams, business analysts, and vendors
• Bachelor degree with an emphasis on IS/IT or a minimum of 6 years of progressively responsible positions in contact center software, telecom and network technology
Preferred skills:
• Possess current Genesys certifications
• Genesys Composer certification
• Experience integrating Genesys with third party applications including but not limited to Salesforce.
Education Qualification:
Bachelor's degree or foreign equivalent required from an accredited institution
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 4
Availability for travel: No
Availability for change of residence: No
Other Info
Pasig, National Capital Region · Today, 08:03 AM (updated)
Work type
Full Time
Work type
Full Time
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Talentium
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Talentium jobs
Pasig, National Capital Region · 14 September (updated)
Position IVR Developer - Night Shift recruited by the company Talentium at Pasig, Joboko automatically collects the salary of Apply, finds more jobs on IVR Developer - Night Shift or Talentium company in the links above