IT Technical SupportBeauty Elements Ventures Manufacturing Inc.

Offer description
Negotiable Permanent contract Full Time
Responsibilities:
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
Qualifications:
1. Must have a bachelor's degree in computer science, information technology, or similar.
2. 1-5 years of experience as an IT support specialist.
3. Exceptional ability to provide technical support and resolve queries.
4. In-depth knowledge of computer hardware, software, and networks.
5. Ability to determine IT needs and train end-users.
6. Proficiency in Microsoft based software
7. Experience in documenting processes and monitoring performance metrics.
8. Advanced knowledge of database maintenance and system security.
9. Ability to keep up with technical innovation and trends in IT support.
10. Exceptional interpersonal and communication skills.
Requirements
Minimum education level: Bachelor ́s Degree
2 years of experience
Language(s): English
Availability to travel: Yes
Availability of change of residence: Yes
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