it systems support Engineer | cyberpark, cubaoIBEX Global Solutions (Philippines) Inc.

Job Description
Overview
At least 2 years of desktop support experience or combination of education/certifications and experience.
. A+ certification is an advantage MCDST desired current MCSE highly desirable.
. Experience supporting desktops, laptops, handheld devices and some remote voice/data infrastructure.
. Experience working in a large, fast paced, call center environment utilizing VOIP technology.
. Advance knowledge of Windows XP and Windows 7.
. Good understanding of Active Directory, GPO's, and software deployment.
.Must be a strong team player with a positive attitude and tenacity to complete the mission.
. Must be an excellent communicator/facilitator ability to interface with clients at all levels.
. Must be able to effectively partner and build relationships with key internal business clients and supporting staff.
. Uses consensus approach to drive site wide changes and initiatives.
. Highly proactive addresses site level issues with appropriate sense of urgency.
. Applicant must be willing to travel and be assigned in different locations
. Applicant must be willing to work on Graveyard shift, render Overtime and be on-call