IT Support engineerOne Visaya Gaming Corporation

Job Qualifications
• Bachelor's degree in information technology or computer science.
• At least 2 years of experience
• Proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols.
• Familiar with mikrotik router, CISCO switch
• Familiar with Windows11 and ubuntu system
• Experience with scripting languages such as Perl or Shell.
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.
• Ability to think critically.
 
Job Description
• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.