IT Specialist - network operations centerDSV - Global Transport and Logistics

Job Description
Technologies:
Network protocols: BGP, OSPF, EIGRP, HSRP/VRRP, SNMP
Cisco devices
Security: Cisco ASA, Firepower, S2S, ACL, ISE
Wireless: Cisco Prime, Ekahau, Design
Loadbalancer: Citrix Netscaler
OpenGear
Other tools: Logpoint, Infoblox, Solarwinds
Tasks and Responsibilities:
Experience in LAN, WAN, WLAN, SDWAN implementations
Experience in supporting and maintaining MPLS and SDWAN networks
Extensive experience administering and configuring layer 2 and layer 3 Cisco networks
Advanced operational knowledge of VLANs, spanning tree, BGP and EIGRP
Extensive experience with network monitoring tools. Ability to analyze data and deliver metrics associated with utilization, capacity and functional operation of the network
Ability to comprehend and create complex network maps (LAN/WLAN) and drawings in standard design tools (i.e. Visio/Ekahau)
Deliver new network solutions: design, order hardware and implement network in our new offices and warehouses
Handle failed hardware replacements (RMAs)
Ability to do Site cancellations, Site turn up and bandwidth upgrades
Resolve network related operational requests and incidents according to defined Service Level Agreement (SLA)
Participate in clean-up projects (i.e. IOS patching, configuration cleanup.. etc)
Analysis, diagnosis and detection of the causes of complex problems on 2nd line level support
Continuous monitoring of the services using the supplied utilities
Contribution to the development of internal Knowledge Base in line with agreed methodology
Ability to perform maintenance activities outside of normal business hours
Contribute technical solutions to the KnowledgeBase (KCS)
Other duties as assigned
Minimum Requirements:
At least 4-5 years of experience in a similar position, including practical experience
Technical skills confirmed by vendor certifications: e.g.: CCNA/CCNP or knowledge at equivalent level
Ability to work on flexible working hours, 24/7
Bachelor or master's degree preferably in IT or engineering
Fluency in oral and written English
Understand and act through ITIL