it Operations sr. managerWonders Corporation

Job Description:
Who you are
To ensure success as an IT Operations Senior Manager, you should have excellent leadership abilities so you can effectively guide teams of engineers and technicians. You should have experience in overseeing multiple teams which includes IT Operations, Service Desk and NOC team. Knowledge in IT performance management, network and systems administration, infrastructure monitoring, and resolving system issues is a must.
Key Responsibilities:
Oversees IT operations, Service Desk and NOC team.
Leads teams of IT engineers and technicians
Designs and implements IT strategies and infrastructure.
Analyzes business requirements for IT needs and systems.
Evaluates IT operations with regard to established goals.
Communicates within IT team and across departments as needed.
Identifies and eliminates security risks.
Assesses need for new equipment and software.
Prepares progress and budget reports for upper management.
Builds and maintains relationships with outside vendors.
Develop and mentor support and leadership talent
Perform performance reviews
Manage and maintain networking and telecommunication systems to ensure quick access to information
Protect business networks against attacks from outside sources
Monitor network performance to notify networking engineers of network resource issues
Oversee the management and licensing of computer/mobile device software applications
Set up and configure servers for the management of applications and IT systems
Ensure all applications have access to disk storage, backup and archiving
Oversee the installation, configuration and management of applications on company approved devices
Provide cell phone telecommunications management, provisioning, and assigning of phone contacts
Oversee the set up and configuration of an organization's email and file server
Manage equipment floor space and operational requirements such as air conditioning, battery and power supply
Conduct internal audits to verify the security and efficiency of an organization's network
Perform periodic backup of information and data to ensure recovery in event of system breakdown.
Requirements
Qualifications:
Bachelor's degree in information technology, information systems, computer science or related field
Minimum 8 years experience working in IT operations
Minimum 5 years experience managing and overseeing IT teams and projects in a director role
Build the tech team and lead the overall growth and strategy for the Tech department
Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems
Strong interpersonal, communication and leadership skills
Ability to manage and prioritize tasks and projects
Excellent analytical and problem-solving skills
Team oriented
Ability to prioritize and organize work in a multitasked environment.
Ability to adapt to a flexible schedule.
Mentor and upskill existing team of engineers
Wonders Corporation

Dumaguete City, Negros Oriental
Permanent
Full-time