it Operations executiveHRConnect Consultancy Pte Ltd

JOB DESCRIPTION
Job Responsibilities:
Supervising daily operations of IT infrastructure
Managing IT support staff with work delegation in a cost-effective manner.
Monitoring and maintaining computer systems and networks to perform at an optimum level.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Identifying hardware and software solutions.
Troubleshooting technical issues.
Resolving network issues.
Setting up accounts for new users
Engaging with customers to quickly get to the root, resolve their problems with prompt follow-up.
Managing multiple cases at one time and provide support in the form of procedural documentation.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
 
JOB QUALIFICATION
Job Requirements:
Diploma in Information Technology, Information Systems or Computer Science with at least two-plus years of IT operations supervisory experience
Proficiency in Windows/Linux/Mac OS.
Certification in Microsoft, Linux, or Cisco is advantageous.
Experience with remote desktop applications and help desk software.
Skills to understand and oversee code development
An ability to prioritize, delegate and stick to strict deadlines
A technical, logical thought process with a keen eye for details.
Excellent knowledge of MS Office, databases and information systems and a good understanding of research methods and data analysis techniques
Able to demonstrate strong interpersonal, communication and analytical skills.
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Network/Sys/DB Admin
Basic Computer Proficiency, Computer Software and Hardware, Analytical skill