IT OfficerKyocera Document Solutions Development Philippines, Inc.

KYOCERA DOCUMENT SOLUTIONS DEVELOPMENT PHILIPPINES, INC.
 
Is currently looking for:
 
IT OFFICER
 
SUMMARY OF RESPONSIBILITY
Should support IT daily operations, manage, and maintain systems/hardware at KYOCERA Document Solutions.
DUTIES AND RESPONSIBILITIES
 
IT Support (Hardware/Servers)
Provides technical support to the organization's internal users of computer hardware (e.g., Desktop, Laptop,
Monitor, mini servers and mainframes, PC peripherals)
Answers questions regarding hardware procedures
Collaborates with network services, software systems engineering and/or application development in order
to restore service and/or identify problems
Maintains a troubleshooting tracking log ensuring timely resolution of problems
Reports to superior level if needed assistance
IT Support (Systems/Networks)
Provides technical support to the organization's internal users of computer applications and network (e.g., MS
Office, Anti-virus, development tools, web applications, databases, pc systems, network, etc.)
Answers questions regarding standard applications and network ideas
Collaborates with network services, software systems engineering and/or application development in order
to restore service and/or identify problems
Maintains a troubleshooting tracking log ensuring timely resolution of problems
Reports to superior level if needed assistance
REQUIREMENTS
 
EDUCATION/ EXPERIENCE
Bachelor's degree is required. B.S. in Computer Engineering, Electronics/Communication Engineering, Computer Science, Computer Information Systems or Information Technology.
With at least 3-year experience in supporting, implementing, securing and administering corporate desktops, servers and systems.
Hands-on experience on LAN/WAN technologies
Hands-on experience on different OS platforms - Windows, Linux, and Mac Systems
SKILL REQUIREMENT
Proficient in PC hardware/software or server administration and troubleshooting
Proficient in Microsoft products and services
Highly self-motivated and directed, with keen attention to detail
Excellent verbal and written communication skills are necessary
PHYSICAL DEMANDS & WORK ENVIRONMENT
 
Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct extended amount of work at a computer. Frequent long hours and contact with people in high stress situations.
 
CONTACTS 
 Internal contact at all levels
External contact with counterparts in affiliated companies 
AUTHORITY LEVEL
 
The incumbent may take any reasonable action necessary to carry out the assigned responsibilities; if such action is consistent with sound management and cost-effective practices as well as within company regulations and department objectives.  Works independently and some creativity is required.