IT OfficerKyocera Document Solutions Development Philippines, Inc.

IT OFFICER
 
SUMMARY OF RESPONSIBILITY
Should support IT daily operations, manage and maintain systems, and can develop and design software applications at KYOCERA Document Solutions.
DUTIES AND RESPONSIBILITIES
 
 Software Development
Able to understand software development processes
Perform various technical tasks assigned as software developer
Make and review plans, specifications, design, coding, testing, and debugging
IT Support (Hardware)
Provides technical support to the organization's internal users of computer hardware (e.g., Desktop, Laptop,
Monitor, mini servers and mainframes, PC peripherals)
Answers questions regarding hardware procedures
Collaborates with network services, software systems engineering and/or application development in order
to restore service and/or identify problems
Maintains a troubleshooting tracking log ensuring timely resolution of problems
Reports to superior level if needed assistance
IT Support (Application/Network )
Provides technical support to the organization's internal users of computer applications and network (e.g., MS
Office, Anti-virus, development tools, web applications, databases, pc systems, network, etc.)
Answers questions regarding standard applications and network ideas
Collaborates with network services, software systems engineering and/or application development in order
to restore service and/or identify problems
Maintains a troubleshooting tracking log ensuring timely resolution of problems
Reports to superior level if needed assistance
REQUIREMENTS
 
EDUCATION/ EXPERIENCE
Bachelor's degree is required. B.S. in Computer Engineering, Electronics/Communication Engineering, Computer Science, Computer Information Systems or Information Technology.
5-year experience in software coding, supporting, implementing, securing and administering corporate desktops, and systems.
Hands-on experience on software development (programming such C++, C#, Java, and alike)
Hands-on experience on LAN/WAN technologies
Hands-on experience on Windows, Linux, and Mac Systems
SKILL REQUIREMENT
Broad-based knowledge on software development processes with programming skills
Proficient in PC hardware/software troubleshooting
Highly self-motivated and directed, with keen attention to detail
Excellent verbal and written communication skills are necessary
PHYSICAL DEMANDS & WORK ENVIRONMENT
 
Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct extended amount of work at a computer. Frequent long hours and contact with people in high stress situations.
 
CONTACTS
Internal contact at all levels
External contact with counterparts in affiliated companies
AUTHORITY LEVEL
 
The incumbent may take any reasonable action necessary to carry out the assigned responsibilities; if such action is consistent with sound management and cost-effective practices as well as within company regulations and department objectives. Works independently and some creativity is required. 
 
MISCELLANEOUS
Special projects as assigned
International travel may be required to attend business meetings & related activities