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it/helpdesk AssociateDAC Innovations and IT Services

Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 22/12/2023
Deadline: 15/01/2024

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DAC Innovations, a Shared Services firm based in Cebu City is looking to hire an IT/Helpdesk Associate to join its Global Business Services Team.
 
The successful candidate will work to support a Plastics Manufacturing firm with multiples sites around the world.
 
Title: IT OFFICER
Position: Full Time - On site
 
DUTIES AND RESPONSIBILITIES:
Provide internal customers technical support through timely resolution of open Help desk support tickets in the system.
Ensures that all Systems and Network related requests and concerns are properly addressed on a timely manner.
Properly assigns open/new Helpdesk Ticket to specific IT/Escalation Teams.
Coordinates with Site IT and ensures that all escalated Helpdesk tickets are resolved.
Coordinates with internal customers and provides timely updates about developments of any reported Technical (IT) issue.
Performs other IT related functions that may be assigned.
MINIMUM REQUIREMENTS AND QUALIFICATIONS:
A graduate of any IT related course.
Applicant must have least 1 year experience in the same field.
Willing to work on site and on a graveyard shift.
Good communication skills (both oral and written)

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DAC Innovations and IT Services


Position it/helpdesk Associate recruited by the company DAC Innovations and IT Services at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on IT/Helpdesk Associate or DAC Innovations and IT Services company in the links above
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