IT Associate (manila)Teledirect Telecommerce Phils Inc

#BeHappier Do you want to be part of an award-winning, premium, and fast-growing outsourcing provider? Do you want to work in a company that puts your growth and happiness on top of its priorities? We are looking for awesome additions to our growin #BeHappier Do you want to be part of an award-winning, premium, and fast-growing outsourcing provider? Do you want to work in a company that puts your growth and happiness on top of its priorities? We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today! Top Reasons to work with TDCX Attractive Remuneration Comprehensive Medical Care and Insurance Coverage Premium and Instagrammable Workspaces Engagement and Recognition Programs Strong Learning and Development plans for your growth and career acceleration Easy to locate area with direct access to public transport Positive culture for you to #BeHappier at work Enjoy flexible working arrangements Be coached and mentored by experts in your field Join a global company with 25 years of experience and more than 200 industry awards What is your mission? Ensure that servers are running at an optimal level in a 24/7 operating environment. Provide weekly and monthly reports of system uptime, server capacity, security compliance, and SLA metrics. Document processes for System and IT related procedures to ensure standard builds are maintained, ensuring to document configuration settings of servers, processes, and policies. Perform system audit of vulnerabilities. Oversee the security compliance level of mission-critical servers are properly patched in accordance to the defined patch management policy. Performs and monitors (daily, weekly, monthly) server back up and its recovery process. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in IT, Computer Science or equivalent Preferably with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply. Knowledgeable in IT equipment especially desktop and laptops - both in Hardware and Software. Ability to troubleshoot problem systematically. Familiarity with Inventory and Helpdesk Ticketing Tool is an advantage. Demonstrated hands-on experience with computer networks, server administration, and server installation. Excellent verbal and written communication skills in English and the language of the supporting market.
Monster

Philippines
Permanent
Full-time