it asset Management analyst ii - cebu city, cebuUnitedHealth Group

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
The IT HAM Analyst is responsible for the daily and long-term strategic management of technology-related hardware within the organization throughout its asset life cycle. This includes planning, procurement, deployment, record tracking, monitoring, maintenance, recovery, and disposal of hardware assets to ensure compliance with company and with vendor contracts.
Responsible for administrative duties within the technology procurement and inventory management function and will be reporting to IT Infrastructure Management. This person would be maintaining records and databases containing information regarding warranties, and service agreements for the organization's hardware.
Primary Responsibilities:
Daily LAM (Lifecycle Asset Management) Tool Updating based on ticket received
Facilitate all HAM Tool tickets received (such as machine request, peripherals, and asset movement) and coordinate with end user for any clarifications or concerns
Facilitate all temp offline and for investigation tickets received from Asset Recovery Team. Give instructions to AFS (Asset Field Services) for physical verification if needed
Facilitate physical audit checks / roving inspection of all IT hardware assets deployed / issued in production area along with AFS (Asset Field Services) staff
Facilitate for documents fillings, releasing and receiving of documents such as Delivery Receipt, Exit Clearance, Asset Movement form, Gate pass etc.
Facilitate RCO Shipping Center (DDT) tickets received for New Hire, Break Fix, Mixed Build, Lifecycle Migration machine issuance
Facilitate any email and call concerns or query
Facilitate receiving new deliveries and disposal activity
Facilitate Service Termination tickets received for those assets subject to recover back to on stock
Facilitate any RCO and Voice provisioning request such as offline machine replenishment, cisco phone deployment. Gather information and give the task to AFS (Asset Field Services) to execute
Conduct Weekly or Monthly and Quarterly Stock Reconciliation Audit
Conduct Half Yearly IT Asset Registry vs Finance Asset Registry Reconciliation
Plan and schedule the asset movement request received from manager and give it to AFS to execute the machine set up, seat arrangement etc.
Propose and take the lead to implement any project initiative that may have cost savings or cost avoidance or for process improvement
Facilitate the business' needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support, and upgrade protection renewals are managed / handled / ordered in advance of their expiration
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
College Graduate (Technology, Supply Chain or Business-related course)
1+ years of experience in each of the following:
Information Technology Asset management (Asset Lifecycle Stages - End to End process flow) hardware
Vendor management
Inventory management
Financial and Accounting Management
upply Chain and Logistics management
Service Now
SharePoint
Asset Management tool or any ticketing tool
Knowledgeable and have experience of MS Office, Excel, PowerPoint
Knowledgeable and have experience of Windows 10 OS and or Windows 7 OS
Extensive Customer Service Skills
Ability to speak, read and write in English Language
Willing to take overtime if required
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2022 Optum Global Solutions (Philippines) Inc. All rights reserved.
UnitedHealth Group

Cebu City, Cebu
Permanent
Full-time