IT AdminOne Secai Solutions Corporation

Salary: Agreement
Work form: Full time
Posting Date: 06/01/2026
Deadline: 16/08/2021

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Description
Job description
RESPONSIBILITIES:
install and configure computer hardware operating systems and software applications
Identifying hardware and software solutions.
monitor and maintain computer systems and networks
talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replacing or repairing the necessary parts.
provide support, including procedural documentation and relevant reports
follow diagrams and written instructions to repair a fault or set up a system
support the roll-out of new applications
set up new users' accounts and profiles and deal with password issues
respond within agreed time limits to call-outs
work continuously on a task until completion (or referral to third parties, if appropriate)
prioritize and manage many open cases at one time
rapidly establish a good working relationship with customers and other professionals, such as software developers
test and evaluate new technology
conduct electrical safety checks on computer equipment.
Resolving network issues.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Qualifications:
Degree in Computer Science or Information Technology.
Certification in Microsoft, Linux, or Cisco is advantageous.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Knowledge: SQL Server, C++, HTML, Web servers, Customer service
Availability for travel: Yes
Availability for change of residence: No

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₱ 15,000.00 monthly ·  Parañaque, National Capital Region ·  1 minute ago

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One Secai Solutions Corporation

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One Secai Solutions Corporation jobs

₱ 14,000.00 (monthly) ·  Parañaque, National Capital Region ·  1 minute ago


Position IT Admin recruited by the company One Secai Solutions Corporation at , Joboko automatically collects the salary of , finds more jobs on IT Admin or One Secai Solutions Corporation company in the links above

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One Secai Solutions Corporation jobs

₱ 14,000.00 (monthly) ·  Parañaque, National Capital Region ·  1 minute ago

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