Description
*Answer emergency calls
*Provide immediate assistance and response to the call
*Build sustainable relationships and trust with customer accounts through open and interactive communication
*Provide accurate, valid and complete information by using the right methods/tools
*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
*Keep records of customer interactions, process customer accounts and file documents
*Follow communication procedures, guidelines and policies
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): ,English
Knowledge: Customer service
Availability for travel: No
Availability for change of residence: Yes
*Answer emergency calls
*Provide immediate assistance and response to the call
*Build sustainable relationships and trust with customer accounts through open and interactive communication
*Provide accurate, valid and complete information by using the right methods/tools
*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
*Keep records of customer interactions, process customer accounts and file documents
*Follow communication procedures, guidelines and policies
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): ,English
Knowledge: Customer service
Availability for travel: No
Availability for change of residence: Yes
Other Info
₱ 30,000.00 monthly · Cebu, Central Visayas · 2 minutes ago
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Ampersand Management Development Group
About the company
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About the company
Ampersand Management Development Group jobs
Taguig, National Capital Region · 18 September (updated)