identity and access management AdministratorSupportNinja

Job Openings Template
Position Title: Identity and Access Management Administrator
Job Location: Clark Freeport Zone, Pampanga
Why we're awesome?
SupportNinja is redefining the outsourcing space. Our mission is to "Show the World a Better way to Outsource". What does this mean?
We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors.
We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world's largest nonprofits. Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more.
Be a Ninja and enjoy the following benefits:
Fun, fast-paced environment where you can stretch your creativity
Stress-free start up accounts
HMO upon hire + 1 dependent upon regularization!
Life Insurance upon hire
10 Paid time off upon regularization + 1 Birthday leave every year!
Competitive Salary
Job Responsibilities: * Directs onboarding and offboarding of all users by provisioning and deprovisioning access within all necessary systems
Leads account lifecycle management, governance, and administration from inception to termination for all users
Manages access privileges of internal and external individuals
Manages the day-to-day operations of IAM systems by monitoring system performance, configuration, maintenance and repair
Reviews, analyzes, and creates detailed documentation of Identity Management needs, including workflows and steps required to maintain and minimize security impacts.
Partner with internal teams to drive data management framework and processes by documenting new identity management automation processes, workflows and policies
Creates and populates additional fields within Active Directory and other systems, as needed
Modifies and populates existing fields within Active Directory and other systems, as needed
Identifies any outdated access control protocols and make recommendations to modernize and strengthen IAM security
Maintains a clear understanding of role-based access control and choose the most appropriate option to maintain a "least privilege" level of access for all users
Conducts periodic auditing of users accounts and accesses
Generates reports for users accounts and accesses
Qualifications: * 2 years experience in Identity and Access Management
Experience in Active Directory Users and Computer and Google Workspace
Knowledge of Linux, MacOS, and Windows Operating Systems
With strong analytical skill needed for the job
Graduate of bachelor's degree
Willing to work in shifting schedules
Certified Access Management Specialist (CAMS) is an advantage
With BPO work experience is an advantage
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
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