hr Training and development specialistThe 360 Companies, Inc.

THE 360 COMPANIES INC.
 
About the Role
 
The 360 Companies is a high-growth staffing organization founded in 2013 and recognized on the INC. 5000 list of Fastest Growing Companies.
 
This role focuses primarily on designing, facilitating, and delivering hard-skills training programs (70%), with additional responsibility for supporting HR operations such as onboarding, compliance, and special initiatives (30%). This role is ideal for a training professional who thrives in a fast-paced environment and is passionate about developing employee capability.
 
Skills & Qualifications
At least 3-5 years of experience as a Trainer in a BPO Set-up.
Experience designing, delivering, and evaluating structured training programs, including hard skills, soft skills, and onboarding.
Proven ability to conduct training needs analysis and develop curriculum and training resources.
Experience as a Sales Trainer is a plus.
Excellent communication and presentation skills, with the ability to engage employees across different levels.
Excellent organizational and project management skills to plan, schedule, and execute multiple training programs efficiently.
Strong collaboration and relationship building skills to work effectively with SME's and leadership.
Willingness to work full onsite on a graveyard shift.
Responsibilities
Observe and learn from SMEs and leadership to build workflow expertise and prepare to independently deliver training for revenue-generating teams.
Design, deliver, and facilitate structured training programs, including hard/soft skills, tools, processes, role responsibilities, and New Hire Orientation.
Lead onboarding and NHO to ensure smooth integration, compliance completion, and alignment with operational standards.
Plan, schedule, communicate, and execute training sessions while tracking progress and completion.
Partner with SMEs and senior leadership to define competencies, standards, and training priorities aligned with business goals.
Conduct training needs analysis and develop, standardize, and maintain training curricula and resources.
Analyze training data and performance feedback to assess effectiveness, report on readiness and gaps, and recommend improvements.
Gradually assume full ownership as the primary trainer for revenue-generating teams.
Benefits & Perks
Competitive Salary Package
Monthly Perfect Attendance Bonus of Php 2,000
Complete Government Contributions
Fun, Friendly, and Non‐Toxic Work Environment
Free Coffee Every Day!
HMO and Life Insurance Starting Day 1
Paid Time Off
Annual Performance‐Based Appraisal
5‐Day Work Week
Anniversary Bonus
Here, your performance matters. Your ideas matter. And your growth is non-negotiable. Ready to level up your career in a company that values performance, purpose, and people? Apply now!