Client Profile:
Firstsource has over 100 customers across the globe, including Fortune 500 and FTSE 100 companies. Our endeavour is to create and extend superior business value for our customers by identifying, simplifying and operating the right business processes
HR SPECIALIST- EMPLOYEE RELATIONS
Job Description:
Conduct Reward and Recognition activities and motivation across the floor.
Assist the floor in activities where EE & R intervention is required.
Timely execution of ESAT/Dipstick &Surveys and carry out required action in identified areas.
Drive Corporate Social Responsibility initiatives.
Meet with the employees and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones.
Handle grievances as per policy and in consultation with manager
Drive fun activities in the process on weekly, monthly and event basis
Ensure timely communication/execution/completion of Performance Management Process (annually and bi-annually).
Facilitation and timely execution Internal Job Postings (Lateral)
Complete the exit formalities for resigned employees
Adherence to laid-down process w.r.t. confirmations/ leave/ other statutory requirements
Comes up with creative solutions to tackle issues and concerns facing operations.
Adhere to other productivity enhancing initiatives
Ensure employees maintain professional decorum by adhering to company laid COC and
Handle discipline and performance documentation/memos/warnings as required by the business for the employees
Qualifications:
Graduate of Psychology
Atleast 1-2 years of HREE experience
Open to work in BPO set-up (Work from Office)
Good interpersonal and employee relations skills with positive attitude
Ability to work under pressure
Ability to demonstrate the financial aspects in HR
Ability to deliver on time and as per specifications
Work from office
Firstsource has over 100 customers across the globe, including Fortune 500 and FTSE 100 companies. Our endeavour is to create and extend superior business value for our customers by identifying, simplifying and operating the right business processes
HR SPECIALIST- EMPLOYEE RELATIONS
Job Description:
Conduct Reward and Recognition activities and motivation across the floor.
Assist the floor in activities where EE & R intervention is required.
Timely execution of ESAT/Dipstick &Surveys and carry out required action in identified areas.
Drive Corporate Social Responsibility initiatives.
Meet with the employees and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones.
Handle grievances as per policy and in consultation with manager
Drive fun activities in the process on weekly, monthly and event basis
Ensure timely communication/execution/completion of Performance Management Process (annually and bi-annually).
Facilitation and timely execution Internal Job Postings (Lateral)
Complete the exit formalities for resigned employees
Adherence to laid-down process w.r.t. confirmations/ leave/ other statutory requirements
Comes up with creative solutions to tackle issues and concerns facing operations.
Adhere to other productivity enhancing initiatives
Ensure employees maintain professional decorum by adhering to company laid COC and
Handle discipline and performance documentation/memos/warnings as required by the business for the employees
Qualifications:
Graduate of Psychology
Atleast 1-2 years of HREE experience
Open to work in BPO set-up (Work from Office)
Good interpersonal and employee relations skills with positive attitude
Ability to work under pressure
Ability to demonstrate the financial aspects in HR
Ability to deliver on time and as per specifications
Work from office
Other Info
2 to 4 Years Experience
Submit profile
Firstsource Solutions Limited
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