hr PractitionerIbm

Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
Your Role and Responsibilities
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy. Your Role and Responsibilities:
1. Dispatching work requests and cases
2. Dispatching transactions while identifying correct owners
3. Monitoring and closing of dispatched transactions
4. Tracking of work requests, cases and transactions received and dispatched
5. Performing simple transactions
6. Performing volume driven transactions
7. Make decisions based on document business process
8. Perform controls and peer to peer validation
9. Compilation and processing of transactional Payroll Data.
This requires teaming/collaboration with other teams that deliver payments/deductions via payrol
Required Technical and Professional Expertise
You possess at least a Bachelor's/College Degree, Psychology / Human Resource Management, Business Studies/Administration/Management or equivalent
At least 1 year of related experience, preferably in a BPO setting
Above average to excellent communication skills
Amenable to work on a client-based schedule (Night Shift)
Amenable to work in Quezon City
Preferred Technical and Professional Expertise
Knowledge of and experience with SAP, Peoplesoft, and other HRMS applications is an advantage
IBM

Naga City, Camarines Sur
Permanent
Full-time