HR CoordinatorCapital One

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
HR Coordinator
Summary:
To assist the Principal HR Specialist/Sr. Specialist/Principal Recruiter in an assigned Human Resource sub-function such as Benefits, HR Help Center, Payroll and Timekeeping, Recruitment and HR Risk Management.
General Responsibilities:
■ Provides functional support in the assigned sub-function, including but not limited to:
● Benefits:
o Provides timely computation of employee benefits (e.g. health and welfare plans, government benefits, company benefits) for payout to associate
o Resolves associate concerns on benefits items in a timely manner through thorough research and investigation
o Coordinates with external parties such as HMO company and government agencies for efficient benefit delivery such as enrollment, changes in membership and termination
o Supports Clinic management and processes (Medicine & supplies management, Health Management Bulletin preparation, Occupational permit and Health Certificate processing, and Clinic & staff schedule and requirements)
● HR Help Center:
o Process associate's concerns, inquiries and requests via Salesforce: Handles and resolves Tier 1 cases within 24 hours following quality standards of Local Work Instructions and HR Operations' Official Playbook; Redirects and assigns Tier 2 cases to appropriate HR functions and ensures resolution within 72 hours
o Maintains the 201 personnel files
o Distributes HR documents to associates, as requested
o Acts as front-facing HR resource to associates for other HR admin requirements
● Payroll and Timekeeping:
o Processes and audits timekeeping data from Etime system such as regular hours, overtime, night differentials, holidays, paid time off, leaves, etc., to accurately and efficiently administer payroll
o Assists Sr. HR Associate in closing off timekeeping system for report generation
o Responds to associates via Salesforce system on payroll-related inquiries
o Coordinates with support group via phone or email for technical issues
● Recruitment:
o Perform end-to-end activities in the selection process:
▪ Conducts phone screening
▪ Does front desk administration by entering candidate information into Workday
▪ Interviews candidates for entry-level positions
▪ Administers language and online assessments
▪ Conducts job offers and handles background checks of candidates
o Coordinates with internal stakeholders for recruitment requirements and evaluate the recruitment process
o Participates in other sourcing strategies such as joining job fairs and offsite events
● HR Risk Management:
o Manage 201/Employee Records
o Provide support to the Principal HR Specialist for HR Risk Management in performing risk management initiatives for HR
■ Special Projects: Provide logistics/administrative assistance in department or organizationwide programs/events
■ People development: Discusses personal development plan with line manager and provides progress updates periodically for each performance review cycle.
■ May be assigned / rotated across related sub-functions, including but not limited to subfunctions within HR
■ Other job-related duties that may be assigned from time to time.
Basic Qualifications:
■ Educational Background: Benefits, Payroll and Timekeeping, Recruitment: At least 2 years of College education (preferred) in Psychology, Business Administration, Marketing, Communication Arts or other related course. HR Help Center and HR Risk: at least high school graduate
■ Professional Experience: Benefits and Payroll and Timekeeping: 2 years working experience in respective discipline. Recruitment and HR Help Center: none required. HR Risk: none required, but experience in documents management is an advantage
■ Skills Required: Benefits: Knowledge in Philippine Government Benefits Laws and Regulations Payroll and Timekeeping: Demonstrated ability in payroll processing, extensive knowledge and use of computer and spreadsheet programs, numerical ability and data entry skills, understanding of general ledger entries HR Risk: Fundamental knowledge in using Google Sheets or similar spreadsheet applications, organizational skills
Across all roles: Good oral and written communication skills for business correspondences; Analytical skills; Customer focused
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One

Alabang, Muntinlupa City
Permanent
Full-time