hiring i Call Center Agent to work in fairview - bpo experience neededNeksJob Philippines

Offer description
₱ 24,000.00 (monthly) Permanent contract Full Time
Do you aspire to a rewarding career that lets you do more and achieve more? Unleash your full potential at work with us,
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey.
Top reasons to work with US.
Competitive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
A positive culture for you.
Easy-to-locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Serve our customers on various issues through 3 modes of communication such as emails, phone calls, and live chat.
Meet customer satisfaction, efficiency metrics, and issue resolution targets, exceed customer expectations, build customer loyalty, and take advantage of sales opportunities when appropriate.
Propose resolutions and follow up with customers on time and offer recommendations to prevent similar issues raised by the customers from repeating by providing feedback to clients.
Provide feedback through various platforms for respective teams (Marketing, Product, QC, etc.) to improve the customer experience.
Who are we looking for?
Completed 2 years in college.
With at least 6 months of customer service and chat/email experience.
Strong verbal and written English communication skills.
Positive, self-motivated, and energetic.
Amenable to work in rotating shifts (morning, mid, & night shifts).
Requirements
Minimum education level: Bachelor ́s Degree
1 year of experience
Language(s): English
2 minutes ago
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