Hiring for voice account salary package of 28,000 - eastwood siteNeksJob Philippines

Offer description
₱ 18,000.00 (monthly) Permanent contract Full Time
Minimum Requirements:
-At least High School Graduate (old curriculum) / SHS Graduate (K-12) / College undergraduate or College Graduate.
-Experience in Billing and Collections preferred and required
- With Excellent English Communication (Oral and Written)
-Experience on phone, email and live chat support preferred but not required
-Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required
-Has strong verbal and written communication and comprehension skills
-Good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction
-Resourceful, able to multitask and has high attention to details
-Self-motivated and able to work independently as well as contribute to cross-functional and global teams
-Flexible and has the ability to quickly adjust to frequent process and information changes
-Can work under pressure
-With minimum 3.5 Average score for 6 months with no failing scorecard in the last 3 months
-No Active Infraction/Sanction based on the Employee Code of Conduct
-With good recommendation from Current Circle Leader
-At least 90% Attendance for the last 3 months
Preferred Requirements:
-Ability to show empathy Proven track record of delivering results in a high pressure environment
-Well-developed commercial acumen, negotiation and influencing skills Strong attention to detail, a mature positive attitude and strong work ethic
-Capacity to work with people in crisis and an understanding of the behaviors of people who are experiencing significant personal crisis.
-Strong written and oral communication, conflict management, negotiation, interpersonal and customer service skills, and the ability to advocate on behalf of others.
-Demonstrated ability to work effectively in a team environment including establishing and maintaining collaborative relationships with internal and external stakeholders that include government and other community service providers.
-Effective and demonstrated organizational, time management and problem solving skills with the ability to manage and meet the demands of multiple tasks and competing priorities.
-High level of professionalism including the confidential management of all organizational and client information. Previous experience in Collections and/or hardship campaigns (preferable) Must have a University Degree (preferably psychology, social work)
Requirements
Minimum education level: Senior high school
Language(s): English
9 minutes ago
Apply
Notify me with similar offers
Report job
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.