hiring Customer engagement solutions - work on site (sucat) t49NeksJob Philippines

Offer description
₱ 20,000.00 (monthly) Permanent contract Full Time
Customer Engagement Solutions
The main duties and responsibilities for this role typically include:
- Answering customer inquiries and resolving their concerns in a timely and professional manner.
- Documenting customer interactions and transactions in the company's database.
- Maintaining a thorough understanding of company products, services, and promotions.
- Handling and resolving customer complaints in a calm and effective manner.
- Following established call center scripts and procedures.
- Meeting performance goals and targets set by the company.
- Keeping up-to-date with industry changes and new product information.
- Staying current with new technologies and communication methods.
- Adhering to all company policies and procedures, including those related to security and data protection.
- Participating in training and development programs to enhance skills and knowledge.
Job Requirements:
- At least 6 months CCE or Exp in Med/Health OR College Graduate of Med Related Course
- At least 18 years old
- At least HS Graduate(old curriculum)/SHS Graduate(new curriculum)
- Above average English communication skills
- Willing to work onsite
- Good computer navigational skills on multiple systems
- Typing speed of 25 - 30 WPM
- can start ASAP
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Communication and persuasion, Health, Customer Support
May 22
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