hiring: call center agents - with or Without Experience!Work Avenue and Business Solutions Inc.
Over the Phone Interview
Minimum Qualifications:
At least High School Graduate with diploma/certificate
Willing to work on holidays, weekends, shifting schedules and extended working hours (No Part-Time)
Average to excellent English communication skills
Computer literate and with good web navigation skills
Can START ASAP
Responsibilities:
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Follow up customer calls where necessary
Submit profile
Work Avenue and Business Solutions Inc.
About the company
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