Duties/Responsibilities:
Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
Qualifications:
At least High School Graduate for Shifters with 6 months BPO sales experience or SHS graduate for Adapters with sales experience in non-bpo industry
With minimum 6 months sales experience in BPO or 1 year sales experience in Non-BPO industry
Excellent communication and listening skills, with the ability to communicate with and relate to a wide range of people
Customer Service Representative experience is preferred but not required
Experience working directly with customers and/or clients
Preferred: Voice, Email and Chat experience
Positive attitude and ability to work as part of a team to achieve mutual goals
Confidence in dealing with objections and quickly building rapport with customers
Excellent attention to detail and ability to work under time pressure
Knowledge of Google Suite is desirable
Display effective time management skills
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Neksjob Corporation
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Neksjob Corporation jobs
Makati City

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