hindi ( Accenture technology)_natp_cl11eTeam Workforce Pte Ltd

Job Description : Hindi - 11 Global One Eastwood Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical bus Job Description : Hindi - 11 Global One Eastwood Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills : Hindi Good to Have Skills : Infrastructure Monitoring, No Technology Specialization Additional Job Details: The resource will perform Service Control type of work with specific tasks which are: Monitoring the systems current state using different monitoring tools and ensure that any issues will be reported to the Level 2 by following the defined escalation process. Perform report generation by using various tools to aide him in creating the reports and this also includes analysis of the results of the report. Follow the defined process in handling reported Major Incidents by sending incident communications. Ticket triaging and ticket management.
Monster

Philippines
Permanent
Full-time