Helpdesk agentProbeGroup Philippines, Inc.

JOB DESCRIPTION
PROBEGROUP PHILIPPINES INC.
We are currently on the hunt for:
CUSTOMER EXPERIENCE EXECUTIVE
Work Type: VOICE HELPDESK CAMPAIGN
Work Condition: Permanent - Full-time Employment
Work Arrangement: Onsite
Reporting Site: EASTWOOD / CLARK, PAMPANGA
Salary Package: 24,000.00 all in package
About the Role:
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.
Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics.
Qualifications:
• At least High School Graduate
• IT fresh graduates are also welcome to apply
• Experience in IT / BPO related industry is an advantage
What to expect:
• 24/7 Operations
• HMO on Day 1
• Group Life Insurance
• Leave Encashment
• 2 Rest days in a week
• HMO Dependent Program
• 24 PTOs / Leave Credits Annually
• Shuttle Service Provided
Now, let us tell you more about Probe Group.
At Probe Group, we're all about Purpose, People and Passion. We work hard and love a good challenge (or multiple). With clients spanning across Australia, New Zealand, and the Philippines, we're no stranger to thinking big and working with innovative minds to achieve great success. We're dedicated to doing things better than the day before, and our exponential growth over the past three years is living proof that we've stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
We're committed to continuously improving and maintaining our diverse and inclusive workforce.
Our promise to you.
Nobody wants a boring job. And there's no rule that says that work can't be fun. We promise that every day will be different. Fun will be had. Career development. and Rewards for a job well done
To join our Probe family now, follow this link https://bit.ly/Probegroup-Helpdesk to proceed!
CAMPAIGN CODE: CIT
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Computer Science/Information Technology
Specialization
Tech & Helpdesk Support
Technical Support, Helpdesk, Service Desk, Customer Service, Voice