healthcare Customer Service RepresentativeSeahaven Business Solutions

Job Responsibilities:
Greeting customers in a friendly, professional manner using the suggested script.
Answering telephonic and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members' benefits.
Job Qualification:
Preferably with Medical/Home Health Background
With at least six (6) months Call Center Customer Service
Great Communication and Comprehension Skills
Flexibility in responding to change or business needs.
Strong Computer Skills
Ability to enter data into a computer quickly and accurately
Keen and Strong attention to detail
Willing to work on Holidays
This is an office-based job
Benefits:
Additional leave
Company events
Free parking
Health insurance
On-site parking
Paid training
Schedule:
8 hour shift
Monday to Friday
Supplemental Pay:
13th month salary
Bonus pay
Performance bonus
COVID-19 considerations: Yes. All employees wear Face Mask at work.
Application Question(s):
How many months or years of Call Center Experience did you or do you have?
Education:
Bachelor's (Preferred)
Work Remotely:
No
COVID-19 Precaution(s):
Remote interview process