healthcare Customer Service | cebu-basedTahche Outsourcing Services Inc.
Workplace: Cebu
Salary: ₱20,000 - 25,000 per month
Work form: Full time
Posting Date: 20/12/2025
Deadline: 11/08/2023
Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey.
They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.
As a Front Desk Associate, you will assist patients with their inquiries, set up appointments, and perform general tasks.
This is a full-time role, on a US shift and on an Onsite (Cebu-based) work set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:
Receive incomings calls from customers and assist them with their needs
Assist in setting appointments for patients and double-check appointment confirmation
Gathers information related to customers' concerns and provides appropriate resolution
Open and maintain customer accounts by updating account information
Escalate customer concerns that are critical or require immediate resolution beyond agent capability
Process orders and label faxes received electronically
Call patients to update them on their upcoming scheduled procedures including clinical preparations
QUALIFICATIONS:
With BPO experience of at least 1 year in a healthcare account
Experience in radiology accounts / digital imaging centers is a plus
Experienced with appointment scheduling and back office is a plus
WHAT'S IN IT FOR YOU? (Be part of a Dynamic US Team!)
Full-time permanent position
Competitive base salary with allowance
13th-month pay
Paid Leaves and Service Incentive Leaves
Health insurance with dental coverage upon regularization with the opportunity for additional 2 dependents
Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, Bereavement leave etc.)
Employee engagement activities, team outings, sports activities, and events
Personal development and training opportunities
(Offer package will be based on level of expertise)
Follow us on our official social media platforms and be updated with the latest news and hirings!
Facebook : https://www.facebook.com/tahchecareers
Instagram : https://www.instagram.com/tahchecareers/
TikTok : https://www.tiktok.com/tahche.careers
Apply now and be part of Tahche!
They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.
As a Front Desk Associate, you will assist patients with their inquiries, set up appointments, and perform general tasks.
This is a full-time role, on a US shift and on an Onsite (Cebu-based) work set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:
Receive incomings calls from customers and assist them with their needs
Assist in setting appointments for patients and double-check appointment confirmation
Gathers information related to customers' concerns and provides appropriate resolution
Open and maintain customer accounts by updating account information
Escalate customer concerns that are critical or require immediate resolution beyond agent capability
Process orders and label faxes received electronically
Call patients to update them on their upcoming scheduled procedures including clinical preparations
QUALIFICATIONS:
With BPO experience of at least 1 year in a healthcare account
Experience in radiology accounts / digital imaging centers is a plus
Experienced with appointment scheduling and back office is a plus
WHAT'S IN IT FOR YOU? (Be part of a Dynamic US Team!)
Full-time permanent position
Competitive base salary with allowance
13th-month pay
Paid Leaves and Service Incentive Leaves
Health insurance with dental coverage upon regularization with the opportunity for additional 2 dependents
Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, Bereavement leave etc.)
Employee engagement activities, team outings, sports activities, and events
Personal development and training opportunities
(Offer package will be based on level of expertise)
Follow us on our official social media platforms and be updated with the latest news and hirings!
Facebook : https://www.facebook.com/tahchecareers
Instagram : https://www.instagram.com/tahchecareers/
TikTok : https://www.tiktok.com/tahche.careers
Apply now and be part of Tahche!
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Tahche Outsourcing Services Inc.
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Position healthcare Customer Service | cebu-based recruited by the company Tahche Outsourcing Services Inc. at Cebu, Cebu, Joboko automatically collects the salary of ₱20,000 - 25,000 per month, finds more jobs on Healthcare Customer Service | Cebu-Based or Tahche Outsourcing Services Inc. company in the links above
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