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Qualifications
-At least High School graduate + Computer literate and with good web navigation skills
-Above average communications skills
-Willing to start immediately
Job Duties
Answering calls and handling issues with a high standard of customer service.
Coordinate resolution of issues within service level targets.
Ownership and timely resolution of issues to the satisfaction of the customer.
Talking customers through standard fixes and resolutions.
Working with various functional teams to reach problem resolution and track product issues.
Development of technical ability through knowledge reuse.
Development of internal documentation, processes and procedures.
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Requirements
Minimum education level: Senior high school
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
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NeksJob Philippines
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