Job Description
Responsibilities:
Greet and welcome guests upon arrival, providing 100% Customer Service.
Ensure cash float is balanced at the beginning and end of each shift.
Ensure all daily arrivals are gone through and special requests are taken care of.
Checkout guest accounts ensuring proper billing, postings and revisions are properly performed and logged.
Ensure all guest complaints or concerns are dealt with promptly and efficiently.
Assist guests with hotel and area information or any requests they have.
Check-in guest reservations ensuring proper billing, postings and information is correct.
Ensure shift audit balances and paperwork is all accounted for.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by customers.
Must work well under pressure and be able to prioritize tasks.
Create and cancel reservations as required, handle check in and check outs.
Must be able to stand for up to 8 hours a shift.
Greet all incoming and outgoing calls in a professional and timely manner.
All other duties as assigned
Salary
CAD $15.2-16.5 per hour
Hiringvenue.com
Responsibilities:
Greet and welcome guests upon arrival, providing 100% Customer Service.
Ensure cash float is balanced at the beginning and end of each shift.
Ensure all daily arrivals are gone through and special requests are taken care of.
Checkout guest accounts ensuring proper billing, postings and revisions are properly performed and logged.
Ensure all guest complaints or concerns are dealt with promptly and efficiently.
Assist guests with hotel and area information or any requests they have.
Check-in guest reservations ensuring proper billing, postings and information is correct.
Ensure shift audit balances and paperwork is all accounted for.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by customers.
Must work well under pressure and be able to prioritize tasks.
Create and cancel reservations as required, handle check in and check outs.
Must be able to stand for up to 8 hours a shift.
Greet all incoming and outgoing calls in a professional and timely manner.
All other duties as assigned
Salary
CAD $15.2-16.5 per hour
Hiringvenue.com
Other Info
Philippines
Permanent
Full-time
Permanent
Full-time
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NAVEG Group
About the company
Position Guest Service Agent recruited by the company NAVEG Group at , Joboko automatically collects the salary of , finds more jobs on Guest Service Agent or NAVEG Group company in the links above
About the company