Accenture in the Philippines is currently looking for Customer Service Associates who will be responsible in performing the following day-to-day tasks:
You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
What are we looking?
Open to college graduates, college undergraduates, associate degree, and HS graduates
Must have at least 1 year of work experience in a BPO industry
Must be amenable to work on a shifting schedule
Amenable to work in Cebu City
Join our high performing team and enjoy these benefits:
Competitive salary package, company bonuses, and performance incentives
Night differential
Loyalty, Christmas gift, inclusion, and diversity benefits
Paid sick and vacation leaves
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Flexible working arrangements
Accessible locations
Work Life Balance
Healthy and encouraging work environment
Career growth and promotion opportunities
Volunteering opportunities
Equal employment Opportunity Statement:
 
All employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
About Accenture:
 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
*Terms and conditions apply
Submit profile
Accenture Thailand
About the company

Customer Service Representative (Voice) | Get a 21K Signing Bonus
ISTA Solutions
MetroManila, ManilaAgreement

Customer Service Representative | Healthcare Account | Get a 21K Signing Bonus
ISTA Solutions
MetroManila, Manila, MakatiAgreement

Customer Service Representatives for Healthcare Account with 30K Sign-in Bonus!
Omega Healthcare Management Services Inc.
Cebu, CebuAgreement

Customer Service Representative-Earn up to 25K!
MySource BPO Solutions Phils Inc.
Cebu, Cebu₱20,000 - 25,000 per month

Customer Service Representative- Earn up to 25K!
MySource BPO Solutions Phils Inc.
Cebu, CebuAgreement

Customer Support for Healthcare Account | Get a 21K Signing Bonus
ISTA Solutions
MetroManila, ManilaAgreement

Customer Support | Healthcare Account | Get a 21K Signing Bonus
ISTA Solutions
MetroManila, ManilaAgreement

Customer Service Representative - START ASAP! - Up to Team Lead Level!
LanceSoft Limited Inc.
Cebu, CebuAgreement

Urgent Hiring! | Customer Service Representative | Earn up to 25,000K
LanceSoft Limited Inc.
Cebu, CebuAgreement

Customer Service Representative Billing | up to 31k | Open to HS graduate
LanceSoft Limited Inc.
Cebu, CebuAgreement
About the company