General ManagerSOUND CONNECTION Philippines Inc.

We are seeking a visionary and analytical GENERAL MANAGER to lead our e-commerce operations. The ideal candidate will have a proven track record of executive leadership, a deep understanding of online retail, and the ability to drive strategic growth initiatives. This is an exciting full-time role. This is an onsite job and on a graveyard shift - CEBU CITY BASED.
 
Job Responsibilities:
 
Set the company's overall strategic direction and long-term vision, aligning it with the e-commerce industry's evolving landscape and market trends.
Utilize project management software and apply basic project management skills effectively.
Demonstrate the ability to assume day-to-day staff roles, including customer service, order fulfillment, SEO, website updates, and more, when necessary to support the team.
Recruit, mentor, and lead a high-performing executive team and provide guidance to all within the organization.
Oversee financial planning, budgeting, and forecasting. Ensure the company's financial health by managing revenue growth, cost controls, and profitability.
Develop and execute strategies to expand market share, explore new markets, and identify growth opportunities, both domestically and internationally.
Instill a customer-first culture within the organization, emphasizing exceptional customer experiences and satisfaction.
Drive innovation through the adoption of cutting-edge technologies and digital solutions, enhancing the company's e-commerce capabilities.
Foster strategic partnerships, collaborations, and alliances with key industry players, suppliers, and partners to drive business growth and innovation.
Ensure the company's e-commerce operations comply with all relevant regulations and security standards, safeguarding customer data and privacy.
Utilize data analytics and insights to inform strategic decisions, track performance metrics, and identify areas for continuous improvement.
Maintain transparent and effective communication with investors, board members, and other stakeholders, providing regular updates on company performance.
Qualifications:
Bachelor's degree in business, marketing, or a related field (MBA preferred)
Proven experience in e-commerce management or executive leadership roles.
Proficiency in project management software and basic project management skills.
Ability to perform day-to-day tasks in various staff positions, including customer service, order fulfillment, SEO, website updates, and more, to provide support when needed.
Strong leadership and team management skills.
Exceptional strategic thinking and problem-solving abilities.
Proficiency in e-commerce platforms, analytics tools, and digital marketing.
Excellent communication and interpersonal skills.
Financial acumen and budget management experience.
Knowledge of e-commerce regulations and best practices.
Entrepreneurial mindset with a passion for innovation.
Visionary leadership with the ability to inspire and motivate teams.
Willing to start immediately
Why apply with us?
Competitive Package with Salary Appraisals
Equipped with the latest technologies
Monthly Incentive Rewards on successful orders and Attendance Productivity
Offers Full-time employment and Career Growth
Easily accessible from almost any part of the Metro Cebu area.
Only a One-day Application Process
Service Incentive Leaves Upon Regularization
Attendance Productivity Incentives
Additional Hazard Pay within Qualifying Hours
Stable Job with Salary Appraisals
Holiday and Night Differential Premium Pay Rates
Job Promotion is highly possible... if YOU have the drive.
HMO/Health Insurance
Work-Life Balance
Free Pre-hiring Medical Laboratories
Staff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.
 
Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, SOS is the right partner as an offshore and BPO solutions provider.
 
Overview:
 
Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Sound Connection/Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.
 
Staff Outsourcing Solutions is proud to be an Equal Opportunity Employer. SOS does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by the Labor Law of the Philippines.
 
For more information about our company, visit the following sites:
Website: www.staffoutsourcing.com
Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/
Instagram: @staffoutsourcingsolutions
LinkedIn: https://www.linkedin.com/company/13194738/admin/