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gds ey technology_lead - hardware asset ManagementErnst & Young Global Services Philippines Inc

Salary: Agreement
Work form: Full time
Posting Date: 27/09/2021
Deadline: 27/10/2021
Job Summary: (Briefly describe the main objectives and purpose of the job. Why does the job exist? What is it expected to accomplish?) * The Global HAM Lead provides the leadership and foresight to build/maintain a leading-edge, world-class HAM pr Job Summary: (Briefly describe the main objectives and purpose of the job. Why does the job exist? What is it expected to accomplish?) The Global HAM Lead provides the leadership and foresight to build/maintain a leading-edge, world-class HAM program Hardware Asset Management (HAM) is responsible for the lifecycle of EY's IT HW assets (Acquisition through end of life). The underlying principle is to ensure complete and accurate IT asset information, enabling operational efficiency, as well as identifying opportunities for cost savings / avoidance and risk mitigation. Essential Functions of the Job: (Identify and describe essential functions, or primary duties and responsibilities. Assume that the reader does not know the role or function of the job.) 10 years or more of IT Asset Management experience in a leadership role Excellent problem solving, communication, interpersonal, and organizational skills Proven success with leading diverse and geographically dispersed teams in a virtual environment Proven track record of driving continuous improvement, operational excellence and identifying opportunities to avoid/save costs and reduce risk Develops an open pipeline of communication with IT and business leaders in order to understand their business objectives Knowledge of IT service offerings, standards, policies, business strategies Superior communication skills with ability to present material clearly and concisely to senior and/or executive management Proven ability to lead the resolution of complex issues on a local/country/global basis Knowledge of ITIL Service Management processes Analytical/Decision Making Responsibilities: (Describe the kind of problems and challenges typically faced, and decisions required to perform the job, as well as recommendations made to supervisors or others. Focus on the nature of existing policies, precedents and procedures used to guide decisions, and the degree to which the incumbent is free to make decisions requiring interpretation and judgment. Provide an example.) Oversees the development of strategy, process alignment, performance measurement, training, and communications Ability to extend influence within team and across teams to achieve results Develops and drives Key Performance Indicators and aligns them with technology strategic goals Oversees analysis of the environment ability to identify potential points of failure, areas for improving administration, and identifying pain points and bottlenecks Supervision Responsibilities: (Describe the level of supervision received (i.e., the frequency of supervisory contact, degree to which the individual acts independently and on what kinds of issues). Describe the level of supervision of others, if any (i.e., assigning work, reviewing performance, direct or indirect responsibility). Responsible for a staff of 10-12 professionals delegates work, provides coaching and guidance executes performance reviews Leads the team to identify and prioritize issues and develop strategic plans to address them Directs staff in the development/implementation of the process to meet business requirements Required to understand and integrate cultural differences/motives in order to manage cross-cultural/cross border teams Required to manage sensitive personnel matters Other Requirements: (Describe other functions or expectations of the job such as whether overtime is regularly required (e.g., during busy season?), whether there are particular times of the year that vacation may not be taken, whether there is frequent travel, whether there are any physical requirements beyond those expected in a normal office environment or any other miscellaneous things about the job that should be made known.) National and international travel may be required Flexible work schedule may be required including willingness to work on shifts that will extend up to 11 PM and as the project demands beyond. Job Requirements: Education: (What is the minimum level of education needed/suggested to perform this job?) A degree in Computer Science or a related discipline or equivalent work experience Experience: (What is minimum number of years needed/suggested to perform this job?) 10 to 15 years in a corporate IT environment Work experience in a professional services industry, preferred Certification Requirements: (Describe and explain any certifications and/or licenses needed or helpful to perform this job). Certified Asset Management Professional (CAMP) - IAITAM Certified Hardware Asset Management Professional (CHAMP) - IAITAM ITIL 4 Foundation Certification

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Ernst & Young Global Services Philippines Inc

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