full stack Software EngineerThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Key Accountabilities:
Overall Point of contact on assigned applications for business users, other members of the team, and other areas who have questions regarding the application.
Create and maintain system documentation for assigned applications and processes
Conduct interviews with business and technical experts to identify and communicate issues
Develop an application in support of new processes, products, or system enhancements
Assist in resolving routine application production problems
Gather comprehensive information to be used in problem identification and resolution
Managing the ticket lifecycle, keeping the users updated on the progress and closely following up resolution of the issues to relevant support teams.
Provide post implementation support for all approved deliverables
Develop test plans, coordinate user acceptance testing, and perform system validations with scheduled system releases
Act as business unit liaison with other business units when necessary
Develop Business Requirements and specifications when necessary
Analyze data and work with key stakeholders to develop creative solutions
Must accept changes to the roles and responsibilities due to business need changes and requirements
Minimum Skills Requirement to Hire:
College degree or equivalent IT, Computer Science Experience
Can translate a more complex technical problem into business terms
Strong application development/programming skills
Ability to quickly learn about opensource libraries
Solution design mindset - Ability to constructively challenge business requirements, technical requirements and any other direction that is received, to ensure we are building the BEST solution
Work well independently as well as in team environment as situation dictates
Strong analytical and problem-solving skills
Willing to work on a night shift
2-4 years of IT/Computer Science Experience
Proficient in Microsoft Office Suite (MS Access, Word, Excel, Powerpoint, etc)
Strong in .NET and C#
Strong SQL Database skills
Knowledge in javascript, angular
Effective English verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
Very good understanding of the business units including product offerings, service, and management structure
Must have strong customer service orientation
Ability to manage multiple projects and work under tight deadlines related to group and client needs
Effective presentation skills
Good collaboration skills
Strong Organizational skills
MS Office Applications (Excel, Word and PowerPoint, Access, Visio, MS Project)
Visual Studio
Outlook
MS Teams
VDI
ServiceNow
JIRA
GitHub
Building Pipelines
Experience in VDI Environment
AKS
Microsoft Azure
Data Architecture and Modeling
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer