Overview:
This position is purely back office work for the LN Risk Claims Records Unit (CRU). The CRU: Claims and Records Unit, is part of the LexisNexis'® Risk Solutions Insurance Division for insurance agents or adjusters requesting for police reports as part of their function.
The Records coordinator is responsible in researching internet accident report requests for insurance carriers related to insurance claims.
Responsibilities:
Search various websites for accident reports related to specific requests
Match returned report with the specified transaction number and submit to Claims Record Unit for processing
Prioritize workflow so that urgent requests are completed in a timely manner
Identify requests not found through various website and notate orders as needed
Utilize reference materials to verify or supplement information relative to searches
Meet or exceed production standards while paying attention to detail
Correspond with other departments through regarding order requests as necessary
Qualifications:
Must possess a Bachelor's Degree in any field
Call center experience with chat and email support a plus
With research and back office work experience of 2 years or more
Ability to research and obtain necessary information
Email correspondence experience and business writing skills is a plus
Must be detail oriented and with good organization skills
Must work quickly and accurately on repetitious tasks
Demonstrated knowledge and proficiency in Microsoft office applications
Possess the ability to adapt to constant changing processes and tasks
Energetic, positive thinking and self-motivated
No attendance issues. Willing to work on shifting schedules and work on Philippine Holidays and/or render overtime when necessary
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
This position is purely back office work for the LN Risk Claims Records Unit (CRU). The CRU: Claims and Records Unit, is part of the LexisNexis'® Risk Solutions Insurance Division for insurance agents or adjusters requesting for police reports as part of their function.
The Records coordinator is responsible in researching internet accident report requests for insurance carriers related to insurance claims.
Responsibilities:
Search various websites for accident reports related to specific requests
Match returned report with the specified transaction number and submit to Claims Record Unit for processing
Prioritize workflow so that urgent requests are completed in a timely manner
Identify requests not found through various website and notate orders as needed
Utilize reference materials to verify or supplement information relative to searches
Meet or exceed production standards while paying attention to detail
Correspond with other departments through regarding order requests as necessary
Qualifications:
Must possess a Bachelor's Degree in any field
Call center experience with chat and email support a plus
With research and back office work experience of 2 years or more
Ability to research and obtain necessary information
Email correspondence experience and business writing skills is a plus
Must be detail oriented and with good organization skills
Must work quickly and accurately on repetitious tasks
Demonstrated knowledge and proficiency in Microsoft office applications
Possess the ability to adapt to constant changing processes and tasks
Energetic, positive thinking and self-motivated
No attendance issues. Willing to work on shifting schedules and work on Philippine Holidays and/or render overtime when necessary
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
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Iloilo City, Iloilo
Permanent
Full-time
Permanent
Full-time
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