Front Office executiveCebu Palm Grass Hotel

We're seeking a skilled and friendly Front Office Executive to join our growing team!
 
You will manage the reception or front desk at our hotel. Thus, as the first point of contact for our guest and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.
 
Your tasks
Managing the reception area and ensuring the office is neat and tidy.
Greeting and welcoming clients, guests and visitors courteously and professionally.
Answering phone calls and directing them to the appropriate staff member/department.
Handling incoming and outgoing mail and packages.
Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.
Preferred skills and qualifications
Bachelor's degree in Hospitality Management or any related field.
At least a year of experience in a similar job or other customer-facing roles.
Experience in OTA (Online Travel Agency) transactions is highly advantage
Excellent communication and interpersonal skills.
Ability to prioritize tasks and great organizational capabilities.
Competency in managing time and solving everyday problems.
Customer-oriented mindset with a passion for providing exceptional service.
Proficiency in using computers and other office equipment.
Willingness to work in a fast-paced environment with multitasking ability.
Basic knowledge of Microsoft Office (MS Word and MS Excel)
Perks
Free Duty Meal
Free Parking
And many more!
 
Interested applicants may directly send the CV to [Protected Info] or may visit directly to the hotel located in 68 Junquera St., Colon, Cebu City.