Front Office executiveCebu Palm Grass Hotel

CEBU PALM GRASS HOTEL
 
Is currently looking for:
 
FRONT OFFICE EXECUTIVE
 
Perks and Benefits: Free Meal
Rest Day Schedule: (Once a week)
 
Qualification:
Graduate of BS HRM, BS Tourism, or any related course 
Good communication skills
Good customer service and interpersonal skills 
Trustworthy, organized and keen on details
Can work under pressure 
Job Description:
Performs procedures to deliver quality service and customer satisfaction at all times;
Supports and assists the Front Office Officer to meet the desired sales targets 
Makes guest reservations, bookings, and room allocations
Collects payments and submits shift transaction reports 
Check-in and check-out guest, and keeps the updated resumesoccupancy status;
Answers all calls, emails, and queries.
Follows the Petty Cash and cash transactions policies
Prepares requirements for room accommodation
Facilitates transportation requests and monitors itinerary of hotel driver;
Coordinates with other departments for the prompt delivery of quality service;
Performs other tasks as the Supervisor may direct