Front Office Associate / cashierChateau de Busay

CHATEU DE BUSAY
 
Is currently looking for:
 
FRONT OFFICE ASSOCIATE / CASHIER
 
Salary: Depends on Experience
 
Responsibilities:
Performs all check-in and check-out tasks
Manages online and phone reservations
Informs guests about payment methods and verify their payment data
Registers guests collecting necessary information (like contact details and exact dates of their stay)
Welcomes guests upon their arrival and assign rooms
Directs guests to the dining area, pool, beach, and/or event venue
Provides information about our rooms, venues, day tour, restaurant rates and packages
Responds to guests' questions and complaints in a timely and professional manner
Coordinates with our housekeeping staff to ensure all rooms are clean, tidy and prepared to accommodate guests
Liaises with staff from other department to ensure smooth operations
Upsells additional facilities and services, when appropriate
Maintains updated records of bookings and payments
Requirements:
Relevant working experience in a hotel or restaurant of at least 2 years
Degree in hospitality is a plus (but not required)
Can speak Filipino, Cebuano and English
Knowledge in MS Office Applications
Willing to work at Punta Engaño, Lapu-Lapu City