Front Desk officerYour Best Hair Inc.

JOB DESCRIPTION
We are currently looking for a Front Office Associate/Specialist to be assigned with the following:
Order Processing
Arrangement of deliveries via different couriers
Checking orders before dispatch
Online Customer Service (Shopify/Viber/Calls)
Respond to customer inquiries & concerns as needed
Assisting with other administrative tasks, data entry & online research
On-site Customer Service (Walk-ins inquiry & salon service)
Responsible for the reception area
Manages salon opening & closing as required
Monitors and tracks appointments in the salon
JOB QUALIFICATION
Required Skills:
Proficient in English (oral & written)
Excellent knowledge of MS Office or Google Workspace
Strong communication & people skills
Good organizational & multi-tasking capabilities
Customer service oriented
Relevant 1-2 years of experience
OTHER JOB REQUIREMENTS
Education
Others
Field of study
Hospitality/Tourism/Hotel Management
Specialization
Customer Service
JOB BENEFITS
Health Card, Commission, Allowance, Others
Admin / Clerical Works, Basic Computer Proficiency, Customer Care Support, Attention to Detail, Creative Problem Solving, Resourceful, Accurate Data Entry, Communication, Phone etiquette, Order Fulfillment