Hi! We're Smartsourcing, and we're looking for a Freight Enquiry Officer who can work with us full-time and on-site!
Where?📍 Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu
Be a part of the Smartsourcing crew 😄!
Smartsourcing was born with the purpose of changing people's lives. Our goal is not only to make sure businesses grow and succeed but also that you love where you work and thrive. We recruit, train, and support you and provide you with great benefits. We take pride in the fact we are an award-winning organization that is certified as one of the best places to work in Cebu City, courtesy of HR Asia.
Here's why we think you'd love working at Smartsourcing...
At Smartsourcing, we're all about fostering a positive work environment for you. We're always looking for folks who are not afraid to be their absolute authentic selves because we value diversity and inclusion.
We're proud to be a certified, award-winning great place to work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so important for us that you have a healthy work-life balance. Some of our company perks include:
💰 Above-industry salary package
🌞 Day Shift
😊 Fixed weekends off
👩⚕️ HMO coverage for you and your dependent/s after one (1) month
😋 Free lunch every day
☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
🍼 On-site nursery for you busy working moms and dads
🏋️ Subsidized gym membership at Anytime Fitness
😊 Paid leaves
And so much more!
As a Freight Enquiry Officer, some of the things we'd expect you to do are to...
Update Zendesk for RTS and POD requests, Item searches and general enquiries
Update investigation tracker
Update client orders
Process Toll freight enquiries
Process Seko freight enquiries
Lodge investigations
Locate orders
Call for returns
Track and trace orders
Obtain POD
It would be awesome if you are or have the following...
1-2 years of Freight enquiry and/or fulfilment-related experience
Zendesk experience is ideal but not necessary
Knowledge of Enterprise Resource Planning (ERP) software
Advanced data analysis and data visualization
Expert inventory management
Ability to use computers, software and other technology for inventory and communication purposes
Understanding of the supply chain, including common obstacles and effective solutions
Good decision-making skills
Ability to work with minimal supervision
Effective communication, including writing, speaking and interpersonal communication
Quick critical thinking and problem-solving abilities
Excellent customer service and client relations skills
Keep organization and time management skills
Good collaboration and teamwork abilities
Ability to work in a fast-paced environment
Smartsourcing
Where?📍 Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu
Be a part of the Smartsourcing crew 😄!
Smartsourcing was born with the purpose of changing people's lives. Our goal is not only to make sure businesses grow and succeed but also that you love where you work and thrive. We recruit, train, and support you and provide you with great benefits. We take pride in the fact we are an award-winning organization that is certified as one of the best places to work in Cebu City, courtesy of HR Asia.
Here's why we think you'd love working at Smartsourcing...
At Smartsourcing, we're all about fostering a positive work environment for you. We're always looking for folks who are not afraid to be their absolute authentic selves because we value diversity and inclusion.
We're proud to be a certified, award-winning great place to work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so important for us that you have a healthy work-life balance. Some of our company perks include:
💰 Above-industry salary package
🌞 Day Shift
😊 Fixed weekends off
👩⚕️ HMO coverage for you and your dependent/s after one (1) month
😋 Free lunch every day
☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
🍼 On-site nursery for you busy working moms and dads
🏋️ Subsidized gym membership at Anytime Fitness
😊 Paid leaves
And so much more!
As a Freight Enquiry Officer, some of the things we'd expect you to do are to...
Update Zendesk for RTS and POD requests, Item searches and general enquiries
Update investigation tracker
Update client orders
Process Toll freight enquiries
Process Seko freight enquiries
Lodge investigations
Locate orders
Call for returns
Track and trace orders
Obtain POD
It would be awesome if you are or have the following...
1-2 years of Freight enquiry and/or fulfilment-related experience
Zendesk experience is ideal but not necessary
Knowledge of Enterprise Resource Planning (ERP) software
Advanced data analysis and data visualization
Expert inventory management
Ability to use computers, software and other technology for inventory and communication purposes
Understanding of the supply chain, including common obstacles and effective solutions
Good decision-making skills
Ability to work with minimal supervision
Effective communication, including writing, speaking and interpersonal communication
Quick critical thinking and problem-solving abilities
Excellent customer service and client relations skills
Keep organization and time management skills
Good collaboration and teamwork abilities
Ability to work in a fast-paced environment
Smartsourcing
Other Info
Cebu City, Cebu
Permanent
Full-time
Permanent
Full-time
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Cebu City, Central Visayas
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Smartsourcing jobs
Cebu City, Central Visayas