food delivery ( Entry Level) - virtual process (da)Metacom Business Process Outsourcing Solutions Inc.

FOOD DELIVERY (ENTRY LEVEL) - VIRTUAL PROCESS (DA)
 
Job Description:
Assist customers with food delivery orders, tracking, delays, missing items, and restaurant concerns.
Process order updates, cancellations, refunds, and payment inquiries.
Coordinate with riders and partner restaurants to resolve delivery issues.
Provide real-time solutions for location, ETA, and delivery status concerns.
Maintain accurate documentation of each interaction in the system.
Deliver friendly, fast, and professional customer support across calls or chat.
Benefits:
HMO
Night Differential Pay
Rice Allowance
Paid Leaves, Holiday and OT Pay
Mental Wellness Program Starting Day 1
Free Medical Insurance upon regularization (with incl of common law partners)
Insurance Coverage Starting Day 1
Government Mandated Benefits
13th Month Pay
Qualifications:
No BPO experience
High School Graduate (Old curriculum) / ALS Graduate
Good Communication Skills
Willing to work Onsite
Willing to work on a Shifting Schedule