flight and hotel RESERVATIONs agent - voice and non voiceSapient Global Careers - Cebu

Cebu
Cebu City
0000
Central Visayas
Philippines
Company Information Sapient Global Careers - Cebu
Quezon City, Metro Manila
Website:
Job Description We are in need of Flight & Hotel Reservations Agent EASY Account!
Job Responsibilities:
Ensure customer satisfaction and provide professional customer support.
Responding promptly to customer inquiries.
Keeping records of customer interactions, transactions, comments, and complaints.
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers' desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.
Acknowledging and resolving customer complaints.
Apply Now! Get Hired and join the fastest growing company!
Job Qualifications We are in need of Flight & Hotel Reservations Agent EASY Account!
Job Responsibilities:
Ensure customer satisfaction and provide professional customer support.
Responding promptly to customer inquiries.
Keeping records of customer interactions, transactions, comments, and complaints.
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers' desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.
Acknowledging and resolving customer complaints.
Apply Now! Get Hired and join the fastest growing company!
Compensation 18,000-24,000
Compensation Range ₱15,000 - ₱20,000
Number of Job Opening 80
Highest Education Attainment At least Highschool Graduate
Cebujobs

Cebu City, Cebu
₱18,000-24,000 per month
Permanent
Full-time