fintech/loan Virtual AssistantSplace BPO

Splace BPO is seeking a detail-oriented and proactive Fintech/Loan Virtual Assistant to support our lending and fintech operations. The ideal candidate will combine financial acumen with strong administrative skills to manage loan processes, customer inquiries, and data workflows for a fast-paced, global environment.RequirementsAdministrative Support
Manage client emails, calls, and messages; respond professionally.
Prepare/edit/send client documents and lender forms.
Maintain digital filing and compliance checklists.
Schedule appointments and manage calendars.
Loan Processing
Collect/verify documents (payslips, bank statements, IDs).
Enter data into CRM; ensure accuracy.
Liaise with lenders for updates; track from submission to settlement.
Client Relationship Management
Onboard clients; send milestones and reminders.
Maintain CRM notes and follow-up schedules.
Marketing & Business Support
Manage social media and website updates.
Prepare newsletters/materials; support email campaigns.
Market Research
Monitor competitors; track pricing/offers.
Compile trend reports and identify gaps; track regulatory changes.
Islamic Finance Development
Support professional development in Islamic finance principles.
Stay aware of Sharia-compliant concepts; support ethical lending.
Splace BPO

Davao City
Permanent
Full-time